In the past year a lot of my friends have lost their partners. Others have lost family members. Others have lost pets. Not a week has gone by without hearing of a death.
There have been a lot of funerals and a lot of tears.
There has also been resilience and healing.
With one friend whose dog had died I found myself falling into the trap of telling her about my own dog dying because I wanted to console her feeling of guilt at not having acted fast enough to end her dog’s suffering.
That was the wrong thing to do. I didn’t even get to the point of the story before she had quite rightly switched off.
Christmas brought communications from overseas friends and more notifications of deaths.
This got me thinking. Even the most grief trained and educated, when not in our formal roles, can slip up when supporting those who are grieving.
For this reason I decided my first blog of 2025 would be about things we need to remember when with someone who has been bereaved.
Be Mindful
One of the most important things to remember is to be mindful of what you are saying and thinking.
Maintaining awareness of what is happening for you and what you are hearing is very important.
Couple that awareness with questioning. In your mind be curious about your responses and whether they are for you, or the person who is bereaved.
My example of wanting to reassure my friend that she didn’t need to feel guilty about not acting fast enough to end her dog’s suffering is a good one here.
How could I word my reassurance in a way that met her needs? Not mine.
Why did I need to reassure her? Was it for her or because I needed the reassurance myself?
Did she need reassurance? This leads me to my next reminder.
Don’t Make Assumptions
Often when supporting another person you can draw on your own experience to decide what support they need. That is quite normal.
It is always important to be aware that what you needed in a similar situation is not necessarily what the other person needs now.
If the person tells you something, for example “I feel guilty I didn’t take my dog to the vet earlier” then it is okay to offer support around that.
If they didn’t say that but you think that might be how they are feeling then ask them. For example. “from what you are saying I was wondering if you felt guilty you didn’t take the dog to the vet earlier”. They can say yes or no. If yes then you may ask if they would like to talk about that.
Don’t rush in with fix it statements (see heading fix it).
Don’t Offer Sympathy.
Often a person’s story of grief is a big, distressing story. Sometimes it is a very traumatic story.
Don’t get caught up in the story and suffer with that person.
This is sympathy and it can lead to you being very unhelpful.
Instead offer empathy. Listen from a slight emotional distance. This is where mindfulness is important. Listen with that understanding that you are hearing the other person’s story but you are not part of it. This allows you to hear their pain but not immerse yourself in it as well where you are no help to them.
One of my lecturers described the difference between sympathy and empathy with the following analogy:
Do You Jump In The Hole or Put Down a Rope?
My lecturer described sympathy as encountering someone stuck in a hole.
You race to jump in the hole with them. Then you find you are stuck there too. Neither of you can get out.
For the person in the hole, they need to get out, not have someone else there too who they may have to care for as well.
Empathy is seeing the person in the hole and letting a rope down into the hole so they can climb out. You offer them the acknowledgement of their predicament and listen to them. Then you help them to climb out of that hole where they can be outside the hole with the security of someone who is caring and comforting but not drowning in their pain.
Don’t Try to ‘fix’ it
There are many reasons people try to “fix” another person’s grief.
One is that is how they learned as children, watching adults in their life offer platitudes or tell the bereaved person what they should do and how they should feel.
Another is that death is uncomfortable, as is distress. If you are sitting with someone who has been bereaved you are experiencing the shock of the death, the reality of death.
It is an uncomfortable feeling.
Most of us learn as children to run from discomfort or shut it down. And the response to an uncomfortable situation like this is to shut it down.
Another source of discomfort is being in the presence of someone who is distressed. More uncomfortable feeling to shut down.
The tendency is to tell the person to look on the bright side. As if that bright side is the solution to all the pain of grief.
These “fix” it bright side shutdowns include comments like:
• He is in a better place.
• You can always have another child.
• So good you are able to remain together.
• He wouldn’t have wanted to suffer.
It is better to say “I don’t know what to say, but I care and I want to be here for you.”
The Funeral May Be Over But The Grief Is Not
Rushing people to “be over” their grief is incredibly unhelpful and also very ignorant.
Just because the funeral is over does not mean the person is “over” the death. You never get over someone’s death. You learn to live with it, to accept it has happened, but the pain never goes away.
This leads me to my next point. No two grief journey’s are the same.
Don’t Compare
You may have been bereaved yourself. Or you may have other friends who have been bereaved.
It is important to remember that no two people grieve the same and no two bereavements lead to the same grieving.
This means that every one you encounter will grieve differently, even if it is for the same person. It also means that if someone you know has different bereavements they will grieve differently for each one.
One of the ways comparison manifests is to tell your own story to the bereaved person.
It is an easy trap to fall into.
You are not necessarily deliberately comparing, but that is what is amounts to.
My story of the friend grieving her dead dog is a case of inadvertent comparison.
Subtitle The Golden Rule – Never Bring Your Own Experience In Unless You Are Asked.
For the grieving person, your telling your own story is deflecting their pain that they just trusted you enough to share with you, and making it about you.
That may not have been your intent, but that is what happens.
Just acknowledging the other person’s feelings and how difficult it is gives more support than trying to tell your own story.
The Concept of Ring Theory
This is a concept that was developed by psychologists Susan Silk and Barry Goldman.
The grieving person is in the centre of a circle composed of rings.
The next ring outside that person is their closest people, usually a partner. The next ring is family and close friends, then less close friends, acquaintances, and people they don’t know but may come across.
The person in the centre can say anything to those in the circles around them. They can say how sad they are, express frustration, anger, desolation.
The people in the other rings can only offer comfort inwards. That means they can comfort anyone in the rings inside their own, especially the grieving person.
If a person wants to express their own feelings and ask questions, they can only do that to those in rings outside their own.
Support can only be offered to those in rings inside your own.
In other words Support goes in and expressing your own issues goes out.
This is really helpful to remember when interacting with a grieving person.
Don’t Judge
No matter how the person died, no matter what sort of person they were, don’t judge them to those who are grieving them.
This happens often with death by suicide, or accidents where the person was drunk or under the influence of drugs.
It doesn’t matter how the person died. What matters is that those who loved them are hurting. What matters also is that this person, who was full of life, is now dead.
Life is precious and the loss of life is the loss of something very precious. Never forget that when you encounter deaths such as that.
Always Say Their Name Where Culturally Appropriate
It can be hard to talk about someone who has died.
For you this may be painful.
It can also feel uncomfortable to say their name.
You may be afraid of hurting the person who is grieving.
From my experience of grief, and that of friends, it means so much more to hear their name mentioned. To have people talk about them and the things they did.
Don’t be frightened to mention them by name and talk about them. You can always check in first if it is okay to do that.
Be mindful that in some cultures you don’t mention the dead one’s name.
No Empty Platitudes
I have already mentioned empty platitudes. The ones like “They are in a better place”, “You can always have another one” and so on.
When you first learn of someone’s death it is okay to say how sorry you are. Initially, that is all the grieving person is able to cope with.
In time however, if they start talking about their loved one don’t be afraid to say more.
If you are unsure what to say you may tell them you don’t know how to talk about this, that you don’t want to hurt them, that you want them to tell you if you get it wrong. Then listen.
No Seeking More Detail Or Sensationalising The Situation.
It is better not to ask how the person died, or details of how they died if you know the cause of death.
When I counsel grieving people I don’t necessarily seek to know how their loved one died unless it is important. Even then I ask if they mind telling me about their death.
You don’t need to know all the details.
For the grieving person, rehashing the details can be very painful.
People usually know when you have asked out of curiosity or because you care.
To be asked out of curiosity is incredibly painful and isolating.
One thing that is often overlooked is how traumatic it is to be bereaved. When you are with someone who is grieving you need to remember there is the pain of grief and the trauma of their death. Both need to be processed and healed.
Summary
Be careful to use empathy when supporting those who are grieving.
Be mindful of what you are thinking and what you want to say. Ask yourself before saying anything if it is helpful for the grieving person. If it isn’t then don’t say it.
Don’t seek extra information unless they are offering it to you. Sometimes people want to talk about the death, other times not.
Allow space and time for grief to play out.
Remember Ring Theory, offer comfort to those in circles inside your own circle.
If you find someone else’s grief brings up pain for you then seek counselling.
If you are grieving yourself and need help, then seek counselling.
Can I Help?
If you would like to talk to me about how I can help you with your own grief journey, please contact me on 0409396608 or nan@plentifullifecounselling.com.au
If you would like to learn more, I write a regular newsletter with helpful information, tips, information on courses, and the occasional freebie. At the moment I have a free mindfulness meditation for anyone who signs up to my
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